General Terms and Conditions


By placing your order, you accept the general terms and conditions and at the same time confirm that you are a resident of Switzerland. If your e-mail address has been entered correctly, you will receive a confirmation e-mail within a few minutes after your order.


Deliveries are limited to Switzerland only. Our product portfolio and stock is subject to constant change. Therefore, we cannot guarantee the availability of the products and offers shown on If the products should no longer be available, we will, if possible, inform you about the expected re-availability of the products. Delivery usually takes place within one week by Swiss Post.

Shipping Cost

Please check the shipping costs before you order. No shipping costs will be charged if the products are picked up. We charge a shipping fee of CHF 9.- for small orders (< 10 Flaschen).

Return and Refund

NYCHA AG guarantees you a 14-day return policy. It applies to all items that are not opened or damaged by the customer. The purchase contract becomes effective only after the expiry of these 14-day return period (purchase on trial). In order to qualify for a return, the postmark needs to show a timely return to:

NYCHA AG, Klosterstrasse 40, 5430 Wettingen.


All prices are in Swiss francs. VAT is included in the price of all items. Rebates, discounts and other benefits are not cumulative. Errors, price changes, product changes as well as delivery options may change at any time without notice.


For new customers, we reserve the right to demand an advance payment.

Advance payments: We will send you the invoice shortly after receiving your order. After receipt of payment the ordered goods will be delivered immediately. Private customers can also pay with Visa, Mastercard or Postcard. In the case of non-payment of the open invoice, the total of the invoice and billing amounts can be handed over to third parties for the purpose of collection.

Retention right: Until full payment, the goods remain the property of NYCHA AG.

Data Privacy

All personal data will be treated confidentially. The data necessary for the business processing are stored and passed on to affiliated companies as part of the order process. Address data may also be used for advertising purposes, you may object to this use at any time.

Provider Identification

Postal address: NYCHA AG, Klosterstrasse 40, 5430 Wettingen

Disclaimer for External Links

From our page we refer to other pages with links. The following applies to all of these links: The company NYCHA AG declares that it has no influence on the design and contents of the linked pages. We therefore dissociate ourselves from all content of third-party sites linked to on and do not claim these contents as our own. This declaration applies to all displayed links and contents of the pages to which links lead.

Applicable Law and Jurisdiction

These General Terms and Conditions and all contracts concluded in this regard shall be governed by Swiss law, irrespective of the domicile of the customer or the place of delivery. The court of jurisdiction is Baden AG. NYCHA AG also has the right to sue the customer at his / her place of residence.